RTO HB | RTO Racing | Simo-Central
RTO Performance Test | Technical Specs
RTO Racing

  06/15/16 - Tech Alert: Procedures for Maintaining Horses on Lists
Below is a primer for adding horses to lists, inserting 'Off' dates and deleting a horse from a list. Please forward to all personnel responsible for maintaining horse lists.

Add horses to lists from Tab 3 in the Horse Maintenance screen. Complete the fields at the bottom of the screen, selecting the Trainer, Type of List, On Date, Off Date if known, and entering comments with additional details is always helpful. Use the 'Add' button to insert the list record into the grid at the top of the screen. Be sure to press the 'Update' button to save the list information when you are finished with this horse.



To edit a record, highlight the line in the grid, then double-click to populate the list data into the fields at the bottom of the screen. From here, you can add an Off Date, or add additional comments, etc. When all edits are complete, press the 'Save List' button to save the new information, and place the data back up on the grid.
  • History of all 'List' information is maintained so it is available for others to view in the future.
  • Off Dates should be entered whenever the horse has come off of the list. If the length of time the horse is to be on the list is predetermined, then the 'Off' date can be entered at the same time the horse is put on the list. If the 'Off' date is unknown, then it can be added later, and saved to the record.
  • Deleting a List — a deleted record is still kept, and displays in red type in the grid. You SHOULD NOT delete a horse off of a list unless it was entered in error.
  • Diligently review your 'Horses on Lists' report (located under the Horse Reports menu), to identify horses that need an 'Off' date entered. The Horse Lists should be cleared as much as possible before the horse goes to another track, or your track closes for the season.
If you have any questions or concerns please don't hesitate to contact our Technical Support team at (800) 625-4664.


  03/17/16 - Tech Alert: Workout Tab Report Updates
The Workout Tab report denotes a horse is on a list by displaying several asterisks beside the name of the horse. In the past this denotation was only displaying for horses on a list at the 'Host' track.

As of today the "Denotes Horse On List" indicator will display beside the name of the horse if the horse is on a list at any track. If the track chooses to print and display the morning Workout Tab for their horsemen to review, this change will alert them that their horse is on a list before trying to enter the horse into a race.

  • The Workout Tab Report is located on the Racing Office Menu as follows: Reports -> Work Tab -> WorkTab Report, press Continue.
  • After selecting the track, and entering the date, press the Reports button at the bottom of the screen.
  • In the Pop-up menu, select Workout Tab Report and press the View/Print button to generate the Workout Tab Report.

If you have any questions or concerns please don't hesitate to contact our Technical Support team at (800) 625-4664.


  04/17/15 - Tech Alert: Publishing Guaranteed Pools
The ability to publish Guaranteed Pools on Equibase.com and Mobile.Equibase.com is now available. Any user with Racing Secretary or Program Production access will be able to access the Guaranteed Pools module in RTO.

This new module is available in the "Daily" line of the Main Menu. This information should be entered before you generate a "Final" Overnight as it will be transferred to Equibase at that time. If you should need to submit after your "Final" file has been submitted, you will need to contact Equibase to unblock the file and resend the file.

If you have any questions or concerns please don't hesitate to contact our Technical Support team at (800) 625-4664.


  04/02/15 - Change to Trainer Check In/Out
When setting Foal Certificates to Pulled using the Trainer Check In/Out program located on the Horse line of your RTO menu, the Preference Date will not automatically be cleared.

If you want to clear the Preference Date at the same time as setting the papers to Pulled, you will need to manually delete the date from the Preference Date Field.


  02/27/13 - Horses Retired from Racing (RFR)
Your InCompass Race Track Operations (RTO) System will begin to recognize horses identified by The Jockey Club Registry as retired from racing as of Monday, March 4, 2013. These horses will not be allowed to enter or draw into a race via the RTO system.

Horse Maintenance screen access:
When searching for a horse in the Horsemen Maintenance screen, all RFR horses will be displayed in light gray text in the horse search screen and users will not have the ability to access these horses or view any information or past performance lines.

Entry Maintenance screen access:
If an Entry Clerk tries to enter an RFR horse into a race, the system will display a validation stating the horse cannot be selected because it has been retired from racing. This validation cannot be over-ridden and the horse will not be entered into a race.

Draw Maintenance screen access:
If the horse has already been entered into a race prior to The Jockey Club Registry marking the horse as RFR, you will have the ability to draw the horse into the race and produce a final program with past performances. After the completion of the race, the horse will display as an RFR horse and will not be available for any other use.

If you have any questions or concerns regarding these enhancements, please contact us via email, fax or phone.

For further information on the Retired from Racing rule, please follow this link: http://www.jockeyclub.com/mediaCenter.asp?story=608.


  12/21/12 - Listed Races
Beginning in 2013 Listed race status is being assigned to specific races by the American Graded Stakes Committee and Canadian Graded Stakes Committee. Each track will be notified of races that are to receive Listed race status by the appropriate committee. Also, Listed races will still require a minimum purse of $75,000 or more available to all starters. In order to correctly record Listed races tracks will need to identify them via the RTO Stakes Book Maintenance module. This can be accomplished by choosing "Listed" from the Grade dropdown box.

Once denoted in the Stakes book, the "Listed" designation will display on your reports as other Grades do today. If you would like to remove the "Listed" designation from your RTO reports, or make a change to the way they are being displayed, please call InCompass Techsupport at (800) 625-4664, press 3, or email us at techsupport@incompass-solutions.com.

If you have any questions regarding Listed race status for any races please contact either the American Graded Stakes Committee or Canadian Graded Stakes Committee.


  10/19/12 - Windows 8 and Internet Explorer 10
To ensure a trouble free experience with the InCompass Solutions suite of web-based applications (Race Track Operations, Horsemen's Bookkeeper and Simo-Central) we DO NOT recommend customers upgrade to Microsoft Windows 8 or Internet Explorer 10 at this time.

Based on our initial certification tests we found several compatibility issues which will prevent users from properly interacting with our applications if they are using this new operating system or browser. We are currently researching these issues and will follow up with an update when we have identified and resolved all compatibility issues.

At this time our platform fully supports Microsoft Windows XP, Microsoft Windows Vista and Microsoft Windows 7 along with Internet Explorer 8 and Internet Explorer 9.

If you have any questions or concerns please don't hesitate to contact our Technical Support team at (800) 625-4664.


  08/07/12 - Enhanced List E-Mail Notification
We have implemented a new procedure that will send the Racing Secretaries and Veterinarians emails if a horse has been entered at your track that is on a list at another track. The email will display the Name of the Horse, Race Date, Condition Book Number, Entry Date, Type of List and Track.

Also, the Racing Secretary and Veterinarian at the track where the horse was put on the list will receive an email stating a horse that was put on a list at their track has been entered at another track.

If you would like to confirm the email addresses we are using or add / remove recipients please call tech support at (800) 333-2211.


  12/16/11 - Owner Names and Enhanced Statistics
Providing comprehensive owner statistics is key to recruiting and promoting owners in the racing industry. With that in mind, the collection and storage of ownership names has been re-engineered to provide enhanced owner statistics. Equibase has changed the way partnerships are constructed and stored to identify single owners within a partnership.

Because much of the new collection of ownership names will rely on RTO users in the racing offices, we are re-designing the 'Add New Horsemen' screen to enable you to include each entity that makes up a partnership. The new screen will be implemented the first week of January 2012. We will notify you again when the changes are in place. An example of the new screen is shown, creating a partnership of David Chase Webb and Bates Stable, Inc. Each individual or entity is scanned for from the Equibase database, and as each one is selected the system creates the new Owner Name.



Detailed instructions are attached to this email to show you how to create new owner names, as well as update existing partnership names that do not currently have each individual or entity identified. The InCompass staff is here to assist should you have any questions regarding these new procedures.

Ownership Guidelines
Creating Partnerships Quick Guide

If you have any questions or need assistance, please feel free to contact us.


  07/13/11 - Trainer Profile — One place for Trainer Stats
InCompass is announcing a new free service to the RTO System. The "Trainer Profile," which is available on the "Stall" line of your menu, provides comprehensive information about a selected trainer to aid in the allocation of stalls. Below are screenshots providing a glimpse of the wide-ranging data that is available at your fingertips:





Official RCI Rulings information will be included on this screen soon.


  12/17/10 - Adobe Reader X Update
Adobe recently released a new version of their Adobe Reader software that is utilized by the RTO system for printing reports. After upgrading you may find that your system sometimes displays a blank gray screen when you attempt to generate a report or print checks. You can quickly resolve this issue by opening Adobe Reader X via the Start Menu on your PC and accepting their new updated license agreement. This should be a one-time process after which you should be able to generate reports normally.

If you have any questions or concerns please don't hesitate to contact our support team via email, fax or phone.


  08/13/10 - Having Problems Filling Your Races?
Do you want to increase your field size or find another horse or two to make a race go? The following tools in your RTO System will help you do just that.

Hustle Report
  • Retrieve starters in similar races from previous charts, with summary, eligibility, pp data and contact information.
  • You have the ability to customize the tracks that you want to hustle from.
  • Use the new Custom Hustle features to select from Summaries, Charts or Past Performances.
For more information: http://rto.incompasssolutions.com/WebHelp/The_Brain/Hustle.htm

Previously Entered Horse Report
  • Search for horses in past races similar to the one you are trying to fill.
  • Find horses meeting your race criteria with details on: started or scratched, trainer name, phone number, finish/margin, last start and last workout.
  • Easily accessible from the Rundown screen, and can also be found under the Entries Report menu.
For more information:
http://rto.incompasssolutions.com/WebHelp/Entry_Maint/Entry_Reports/
Previously_Entered_Horses_Report.htm


Horsemen Activity Report for Trainers
  • Located under the Horsemen Report menu, entitled Horsemen Activity Report.
  • Have you given stalls to a trainer and want to see if he's running? Determine whether he is running at your track or using you as a training facility.
  • You can use this report in conjunction with the Trainer Listing report to compare horses a trainer has on the grounds to the actual number of starts.
  • The Trainer Listing is also located under the Horsemen Reports menu. Run it for a trainer with the 'Foal Certificates On File' option to see all the horses in your inventory for that trainer. Take this list and compare it to the number of entries and starts found on the Horsemen Activity Report.
  • The Horsemen Activity Report displays the Class of each horse the trainer has started and can be used as a hustle tool.
For more information: http://rto.incompasssolutions.com/WebHelp/Horsemen_Maint/
Horsemen_Reports/Horsemen_Activity.htm


We encourage you to take a moment to review the tools to see how they can help your operation and call us if you have any questions.


  07/01/10 - Dual Registered Quarter Horses and Paint Horses
Effective July 1, 2010, Equibase has changed the way they store dual-registered Quarter Horses and Paints with different names between the Quarter Horse and Paint Horse registries in their database. For dually registered horses with different names between both registries, Equibase will maintain the Quarter Horse name only.

This will affect how you look up horses in the search screen when taking entries. You will want to search by the Quarter Horse name even if the horse is being entered into a Paint race. Equibase will retain the Paint registration number and breedtype, but not the Paint name.

Equibase will grandfather this change to address all dually registered, differently named Quarter Horse / Paints in their database. Therefore, the change will not only appear for active horses in entry and result files, but could also include an active horse's sire, dam or dam's sire. The tables below reflect the name changes of the affected dual-registered horses.





 06/14/10 - Hustle Report
The Hustle report is a great tool to use when trying to 'hustle' one or two more horses into a race to close, or to increase overall field sizes. This feature provides the ability to generate reports based on specific search criteria from the conditions of the race, and provides a list of eligible horses based on their previous race charts/results.

From the RTO Reports menu line, select Hustle. The following grid will display after you select the Track, Date and Card:


Select the Condition Number you want to 'hustle' and double click that race. On the following screen, the system has defaulted the race conditions into the fields from the condition book race. You can widen or tighten the search selections by change the tracks selections, or the number of 'Days to Search'.


After pressing the Submit button, the system will display the following message letting you know the process is working and is preparing a list of horses and charts to be viewed on the Retrieval screen.


The Retrieval screen is located on the Reports menu line. All large reports that generate in the background will appear in the Retrieval area when the process has completed.


Below is an example of a completed process ready for retrieval. Results are displayed using the following naming convention: username, Age/Sex of race, Race type, Date and Time the file was created: Click on the link to view the pdf.


For every horse found meeting the search criteria a full chart will be included in the pdf file.






 06/14/10 - Workout Tab with Class Report
An enhancement has been made to the Workout Tab to include the Last start, Race class and Finish position of each horse. The Workout Tab can be accessed via the Reports / Worktab menu. Choose the Report Type of 'WorkTab Report.' After choosing a Date and Sort Option, press the 'Generate' button for the system to populate the grid with all the horses that had works for that day. Next press the 'View/Print Classes' button to see the new format (example below).


As sample of the new Worktab Report is shown below.






 06/14/10 - First Time Starters Worktab Report
InCompass has designed a new Worktab Report that identifies First Time Starters. In the example below, the horse's name is listed (or 'Out of' Dam Name), sex, age, Trainer and then First Time Starter or information on the last start. If the horse has never started in a race, the letters 'FTS' will be displayed along with the date of the first workout and the total number of workouts. The last column contains the speed and description of the workout.


This new report can be found on the Menu under Reports / Worktab / Worktab Report. Select a date and 'Generate' the data. Next press the 'Reports' button and select 'Worktab - FTS' from the dropdown Menu.




 06/14/10 - Previously Entered Horses Report
A new report enhancement entitled 'Previously Entered Horses Report' has been added to the system which will be useful for hustling additional horses into races. The report can be accessed from the Entries Report menu, or from the Rundown screen. The report will display horses that have entered into a similar race between a date range, the report will default to a 30 day range. The report will display the Status of the entry, such as Excluded, Scratched or Started, along with the Last Start Date and Last Workout Date. Below are examples of how the report can be accessed via the Rundown screen, and a sample of the report.





Track — This will be defaulted to the track the users is logged into. Other choices would be tracks in your association (ex: AQU, BEL, SAR).

From Date — The system will default the 'From Date' to 30 days back from entry date, or from the next entry date if report is run from the Entry Report Menu.

To Date — The 'To Date' will default to the entry date from the race clicked on from the rundown screen, or next entry date if report is run from the Entry Report menu.

Index — The Index code will default to the Index type from the race clicked on from the rundown screen. If run from the Entry Report Menu, the Index code will be blank, but all valid index codes are available from the dropdown menu.

Age — The Age field will default to the age from the race clicked on from the rundown screen. If run from the Entry Report Menu, the age field will be blank, but all valid ages are available from the dropdown menu.

Sex — The Sex field will default to the sex from the race clicked on from the rundown screen. If run from the Entry Report Menu, the sex field will be blank, but all valid sex codes are available from the dropdown menu.

Distance — The system will populate the distance with either 'Short', 'Intermediate' or 'Long' based on perimeters pre-defined for each track that matches the race clicked on from the rundown screen. If run from the Entry Report Menu, the distance field will be blank, but all valid distance ranges are available from the dropdown menu.

Surface — The Surface field will default to the surface from the race clicked on from the rundown screen. An additional option of 'both' will be available if the track has multiple surfaces. If run from the Entry Report Menu, the surface field will be blank, but all valid distance ranges are available from the dropdown menu.

A sample of the Previously Entered Horses report is shown below:





 06/14/10 - Horseman's Activity Report
A new Horsemen's Activity Report has been added to the system. The Horsemen's Activity report was created to allow you quick access to a horsmen's activity. The report can be accessed from either the Horsemen's Maintenance screen, or from the Horsemen's Report menu.

Horsemen Maintenance screen access:

When accessing the report from the Horsemen Maintenance screen, press the new 'Activity' button.

The following screen will be displayed:

The Date fields will be populated with the default meet dates, which can be modified as needed. The Track grid will be pre-populated with your current Track or Association. Other track selections are available. The Sort by options are as follows: Name, # of Wins, or Earnings A sample of a report for a selected trainer is displayed below:

Horsemen Report Menu access:

The Horsemen's Activity Report can also be accessed from the Horsemen's Report Menu.

When accessing the Horsemen's Activity Report from the Horsemen's Report Menu, a report can be generated for an individual horsemen, (as from the Horsemen's Maintenance screen), but this screen will provide additional functionality.

The Date fields will be populated with the default meet dates, which can be modified as needed. The Track grid will be pre-populated with your current Track or Association. Horsemen Type: Choose from Owner, Trainer or Jockey Display All: If this option is selected, the Track grid is not accessible, only default track selections are available. Scan for specific Horsemen: If this option is selected, the Scan Name field will appear, and the track grid will be accessible to choose other track selections. The Sort by options are as follows: Name, # of Wins, or Earnings





 05/11/10 - RTO User Maintenance and Password Renewal
RTO User Maintenance and Password Renewal

InCompass realizes that password management is becoming more of a challenge every day. Many of us manage multiple passwords to conduct our business and personal activities including our email account, online banking accounts and access to the InCompass RTO system. To make password management easier at the racetrack, InCompass has enhanced its password management functionality. The new functionality will give on-track personnel the ability to manage RTO Users access.

The ability of on-site personnel to be able to reset passwords should be a tremendous time-saver for RTO users at the startup of each new meet. Many times passwords have expired, or access was de-activiated at the end of the previous meet and contacting InCompass was the only way to update user's access. We can authorize someone at your site with this ability. We are requesting each site designate one or two people with the authority to reset passwords as well as Activiate/Deactivate RTO user access.

Please contact us and advise who your authorized users will be. We suggest one IT person and a high level racing staff member such as the Racing Secretary, Ass't Racing Secretary or Program Production Coordinator. We will contact them and walk them through the process. Please provide the following information for the people you authorize at your site for RTO User Maintenance Access:

Name, phone number and email address.




 02/04/10 - Horses Sold Without Pedigree (SWOP)
Horses Sold Without Pedigree (SWOP)

InCompass now recognizes horses sold without pedigree. SWOP requests recorded by The Jockey Club Registry will be identified as such in the RTO System.

Horse Maintenance screen access:
When searching for a horse in the Horsemen Maintenance screen, all SWOP horses will be highlighted gray. You will not be able to access this horse or view any information or past performance lines via the Horse Maintenance screen.

Entry Maintenance screen access:
If the Entry Clerk tries to enter a SWOP horse into a race, the system will display a validation. This validation cannot be over-ridden and the horse cannot be entered into the race.

Draw Maintenance screen access:
Note: If the horse has already been entered into a race as an official entry before The Jockey Club Registry has marked the horse as SWOP, you will be able to draw the horse into the race and produce a final program for this race number and race date only. After the completion of the race, the horse will display as a SWOP horse and will not be available for any other use.

If you have any questions or concerns regarding these enhancements, please contact us via email, fax or phone.




 10/15/09 - Procedures for maintaining Horses on Lists
Procedures for maintaining Horses on Lists

As a review of adding and removing horses from 'Lists' in the InCompass RTO System, we've created a document of 'step-by-step' instructions. Please ensure all personnel responsible for maintaining horse lists have access to the attached document. This is a good review on how to add a horse to a list, and remove the horse from the list while maintaining history information.

If you have any questions, please contact Tech Support at (800) 625-4664, press 3 or email us at Techsupport@InCompass-Solutions.com.

Download PDF Attachment




 05/15/09 - Run-up Distance and Temp Rail
Run-up Distance and Temp Rail

Beginning Monday, May 18th, all InCompass programs, (both live and simulcast) will display two new data elements in the past performance line: Temp Rail and Run-up Distance. Please keep in mind, any files posted to Simo-Central prior to noon on May 18th, will not contain the new data elements. New versions of the "How To Read" page for our most common formats are available. If you would like to request one, please email or fax us a copy of what you are currently providing and we will email an updated version to you. If you produce your own custom "How To Read" page, please update it with these two new elements.

The use of a temporary rail for turf races is not new to racing, but will now be displayed on the past performance line. If a Temporary Rail was used for a turf race, the distance that the temporary rail was place out from the fixed rail will appear superscripted behind the Turf Course symbol.

On October 1, 2008, Equibase began collecting data on the distance (in feet) between leaving the starting gate and reaching the point where timing of the race begins. This is called the Run-up Distance. Races with different run-up distances can now be more accurately compared to races at the same distance but with different run-up distances. Horses that have a longer run-up distance generally record faster first quarter times than those that start closer to the position where timing begins. The new Run-up Distance will appear superscripted after the distance of the race.

Examples of both new data elements are shown below:



Please feel free to contact our technical support team via email at techsupport@incompass-solutions.com or by phone at (800) 625-4664, press 3, if you have any questions or concerns regarding these changes.




 02/23/09 - Keeping Proprietary Information Safe
Keeping Proprietary Information Safe

Due to recent reported abuses we would like to confirm that everyone within our user community understands the limitations on the use of both Jockey Club pedigree data as well as Equibase past performance data made available via the RTO system.

Permitted use of the data in RTO is limited to "internal racetrack operations" and uses as outlined in your Equibase track agreement.

Examples of what the RTO system cannot be used for include but are not limited to:

-Posting of data on message boards
-Tattoo research
-Jockey agents
-Trainers
-PPs for HBPA Members

Misuse of the RTO system may result in the termination of your RTO User ID and Password.

Please feel free to contact David Haydon, Brad Kimbrell or Michelle Penna if you have any questions or concerns regarding these policies.


David Haydon
President
859-296-3001
dhaydon@incompass-solutions.com


Brad Kimbrell
Vice President - Sales
859-296-3007
bkimbrell@incompass-solutions.com


Michelle Penna
Manager, Business Support
859-296-3009
mpenna@incompass-solutions.com

Please feel free to contact our technical support team via email at techsupport@incompass-solutions.com or by phone at (800) 625-4664, press 3, if you have any questions or concerns regarding these changes.






 01/21/09 - Using Stall Maintenance
Using Stall Maintenance

With the recent changes to the Stall Maint screen, we are sending out instructions on how to best use these screens and setup Stall Periods. It is important to note that the Stall Applications, Allocations and Assignments are now kept by TRAINER instead of by BARN. New functionality allows for Stall Periods to be defined as any period of time instead of defaulting to 'meet dates'. Below are instructions on how to use the new processes.

The new Stall Maint screen combines all three modules on one screen, viewable on tabs 1, 2 and 3. This screen is driven off of what Stall Period is chosen.

The first thing you will need to do is set a new ending date on the 'Default Stall Period' and create a new Stall Period. The Default Stall Period dates are currently set to 1/1/03 to 2/1/09. If your new Stall Period will start AFTER 2/1/09, then you can leave the end date of the Default Period as is. If however, you want your new Stall Period to begin 1/1/09, then you should change the ending date of the Default Period to be 12/31/08 so you can start the new period on 1/1/09. If your new period begins after 2/1/09, no changes are needed to the Default Stall Period dates.

Each time you want to re-allocate stalls, you need to create a new Stall Period.

RTO Users with Racing Secretary access have the ability to access the Stall Period Maintenance screen found under Admin Maint -> Track -> Stall Period Maintenance. Use this screen to modify or create stall periods.



After the new stall period has been defined, the next step is to either clone existing stall assignments to the new period you created, or to create new stall assignments.

Cloning Stall Assignments:

A new 'Clone Stall Assignments' screen is available to clone existing stall assignments from one period to the next. This screen is located under Admin Maint -> Track -> Clone Stall Assignment. This will Clone ALL Stall assignments for ALL trainers that have stall assignments in the 'From Stall Period' into the 'To Stall Period'.



Editing or Creating new Stall Assignments

The new Stall Maint screen combines all three modules on one screen, viewable on tabs 1, 2 and 3. The Stall Applications / Allocations / Assignments are now kept by Trainer instead of Barn. This screen is driven off what Stall Period is chosen. You must scan for a trainer to update any of the tabs.

Tab 1: Application/Horses - Apply horses to a specific trainer for a specific Stall Period. Scan for the horse and then click 'Add Horse' to add this horse to the trainer's application.



Tab 2: Allocation - Allocate stalls to a specific trainer for a specific Stall Period.



Tab 3: Assignments - Assign stalls to a specific trainer for a specific Stall Period. This tab will show a grid of the current assignments for the trainer.


Add/Edit Assignments - Click this button to Add or Edit stall assignments for the scanned trainer and specific Stall Period. The following screen will appear:



Barn - Select the Barn from the dropdown list.
View Assignments - Choose a Barn from the dropdown list to view the current stall assignments.
Stall Number(s) - Enter Stall Numbers you are assigning to trainer.
Date In - This will default to today's date.
Description - This is a free form text box to type comments.
Assign - Click "Assign" when you are finished assigning the stalls to this trainer.
Clear - To clear specific stalls for the trainer for the specific Stall Period, select the Barn from the drop down list. Enter the Stall Number(s) to clear. Click the "Clear" button. This will remove the stall(s) from the trainer for the specific Stall Period.
Clear All Assignments - This will clear all stall assignments for the specific trainer for the specific stall period.
Close - This button will exit the dialog box.
Clone Assignments From - Select a Stall Period from the dropdown and click the "Clone" button. All assignments for the current trainer for the specified Stall Period will be copied to the Stall Period being viewed.

A new report entitled Allocation Report has been created to show all of the Stall Application, Allocations and Assignments for a selected Stall Period. This is located under Stall Reports. View Assignments - Choose a Barn from the dropdown list to view the current stall assignments.

If you have any questions or concerns regarding this enhancement, please contact us via email, fax or phone as listed below.


Please feel free to contact our technical support team via email at techsupport@incompass-solutions.com or by phone at (800) 625-4664, press 3, if you have any questions or concerns regarding these changes.




 01/07/09 - RTO User Maintenance and Password Renewal
RTO User Maintenance and Password Renewal

InCompass has designed a new screen to enable on-track personnel to manage RTO Users access. We are requesting each site designate one or two people with the authority to reset passwords or Activiate/Deactivate RTO user access.



The ability of on-site personnel to be able to reset passwords should be a tremendous time-saver for RTO users at the startup of each new meet. Many times passwords have expired, or access was de-activiated at the end of the previous meet and contacting InCompass was the only way to update users access. Now we can authorize someone on-site with this ability. Along with this enhancement a new 'User Access' report will be forth coming which will list all RTO users, the Security Group they are assigned to and their last activity date.

Please reply with contact information for the personel you'd like for us to authorize to do this for your staff. We suggest one IT person and a high level racing staff member such as the Racing Secretary, Ass't Racing Secretary or Program Production Coordinator. We will contact them and walk them through the process.

Please provide the following information for the people you authorize at your site for RTO User Maintenance Access:

Name, phone number and email address.


Please feel free to contact our technical support team via email at techsupport@incompass-solutions.com or by phone at (800) 625-4664, press 3, if you have any questions or concerns regarding these changes.




 01/05/09 - Enhancements to Stall Maintenance
Enhancements to Stall Maintenance

To enhance the user-friendliness of the three Stall Maintenance modules; Stall Apps, Allocations and Stall Assign, they are now combined into one screen and appear on the menu under Stall Maint. New functionality allows for Stall Periods to be defined as any period of time instead of defaulting to meet dates.

Racing Secretaries have access to the Stall Period Maintenance screen found under Admin Maint -> Track -> Stall Period Maintenance.  Use this screen to define stall periods.



A new 'Clone Stall Assignments' screen is available to clone existing stall assignments from one period to the next. This screen is located under Admin Maint -> Track -> Clone Stall Assigement.



This process will copy all stall assignments for all trainers that have stall assignments in the 'From Stall Period' into the 'To Stall Period'.

The new Stall Maint screen combines all three modules on one screen, viewable on tabs 1, 2 and 3. All previous functionality and reports are still available.



We hope these modifications make the Stall process more user-friendly. It also sets the groundwork for our upcoming enhancement that will allow the horsemen to enter stall applications online.

If you have any questions or concerns regarding this enhancement, please contact us via email, fax or phone as listed below.


Please feel free to contact our technical support team via email at techsupport@incompass-solutions.com or by phone at (800) 625-4664, press 3, if you have any questions or concerns regarding these changes.




 12/31/08 - New Messaging System
New Messaging System

A new Contact Us link has been added to the top of the RTO screen to make it easier to get in touch with us regarding an issue or new request. This service provides a way for you to contact us from within the RTO System without having to open your email and compose a message.


Please complete the following screen with as much detail as possible. The more details provided, the quicker we will be able to research the issue and provide an answer.


Choose the module you are working with: Racing, Horsemen's Bookkeeper, Media or Futurities.
Provide contact information such as your phone number and email address.
Enter a Subject to identify the topic, and then provide as much information as possible under the Issue section. Complete this section with details such as the exact error message, troubleshooting ideas you've already attempted, or a description of a new feature you would like information about.If the problem is specific to a Race Date, Horse or Horseman account, please complete the Pertinent Details section.

The screen name can be found in the top right hand corner of the RTO screen. In the example above, the screen name is: I001-4. The exact program name is helpful as we have several 'program reports', (ie; 4x9, 4x9 with pp's and 8.5x11) and need to know which one you are referring to.

All requests will be answered in a timely manner during regular business hours. Should you use the Contact Us messaging system after-hours or on weekends, the system will prompt you to choose between needing 'Immediate' attention (resulting in the On-Call person being contacted), or schedule a response on the next business day.

We hope you find this new feature helpful, and user-friendly to use. As always, we can still be contacted via email, fax or phone as listed below.



Please feel free to contact our technical support team via email at techsupport@incompass-solutions.com or by phone at (800) 625-4664, press 3, if you have any questions or concerns regarding these changes.




 12/15/08 - Enhancements to the Draw Screen
Enhancements to the Draw Screen

The Draw screen has been modified in order to accomplish two objectives; 1. Display up to 14 horses on the front screen, 2. Group all header items together along with the new feature of being able to change the Purse, Included and Plus monies on the same screen. Below is an example of the new Draw Screen displaying 10 horses on the screen.


Note the absence of the Condition Text, Rename Race, and Comment buttons. A new button has been added entitled 'Race Info'. When pressed, an additional window will appear containing all the fields that can be edited on one screen as shown below:



This screen provides one place to go to update the Distance, Course, Purse monies, Race Names, Condition Text and Program Comments. The Overnight Comments button has been removed from this screen, but can still be accessed via the Admin Maint / Race / Overnight Comments screen.

If you have any questions or concerns regarding this enhancement, please contact us via email, fax or phone as listed below.



Please feel free to contact our technical support team via email at techsupport@incompass-solutions.com or by phone at (800) 625-4664, press 3, if you have any questions or concerns regarding these changes.




 10/16/08 - Internet Explorer 7
Internet Explorer 7

To ensure your workstation is performing at the highest level of security, please check to see if you are using the current version of Microsoft Explorer, which is IEY. We are strongly recommend that all RTO users upgrade to Internet Explorer 7. Internet Explorer 6 was originally released in 2001, and the patches released by Microsoft since then can no longer meet our minimum security requirements. IE7 was designed to provide better security through SSL (Secure Socket Layer) data encryption.

To verify the version of Internet Explorer you are using, open a web browser window to your home page. Choose 'Help' from the menu options across the top, next choose 'About Internet Explorer'. If your workstation is still using IE6, please contact your IT Department to request an upgrade to IE7.

If you have any questions or concerns regarding these enhancements, please contact us via email, fax or phone as listed below.




Please feel free to contact our technical support team via email at techsupport@incompass-solutions.com or by phone at (800) 625-4664, press 3, if you have any questions or concerns regarding these changes.




 09/25/08 - General Liability Insurance Expiration Date Tracking
General Liability Insurance Expiration Date Tracking

Along with Workman's Compensation policy date expirations, you can now track the expiration date of General Liability Insurance coverage that many trainers maintain. For this enhancement, a new field has been added to the Horsemen's Account screen as shown below:



Under Horsemen Reports, the Workman's Compensation Report and the Workman's Compensation Coverage Report have been renamed to Insurance Report and Insurance Report Coverage. The new reports have the ability to display information for both types of insurance coverage.




Insurance Report: (use to review which Trainer's coverage is about to expire.)



This report can be generated for either Workmen's Compensation or General Liability coverage. With either option selected, it will find all horsemen with an expiration date between the two specified dates and that have activity between the selected activity dates. Each horseman will display showing the address, city, state, zip code, and the expiration date. The report is sorted according to the selected sort option.
Starting Expiration Date - Enter the beginning range for Workmen's comp exp date.
Ending Expiration Date - Ending range for Workmen's comp exp date.
Starting Activity Date - Begin range for trainers who had draws between the date.
Ending Activity Date - Enter the ending range for the trainer.
Sort by - Account Name or Expiration Date

A sample of the report follows:




Insurance Report Coverage: (use to review coverage dates for all trainers during racing date range.)



This report will display the expiration date of all trainers currently racing between the dates selected. The report will display an alphabetical listing of the horseman's name and expiration date of their Coverage. There are several options available as described below:

Activity - This choice will activate the date selection boxes below and allow you to select a date range to review only those trainers that have activity during the dates requested.
Overall Coverage - This option will display all trainers and their expiration date regardless of activity.
Workmen's Compensation - This selection will display trainers and the Workmen's Comp expiration dates (see example below).
General Liability - This selection will display trainers and their General Liability expiration dates.
Starting Race Date - Begin range for trainers who had draws between the dates listed.
Ending Race Date - Enter the ending range for the trainer.





Please feel free to contact our technical support team via email at techsupport@incompass-solutions.com or by phone at (800) 625-4664, press 3, if you have any questions or concerns regarding these changes.




 09/02/08 - New Horse Maintenance Scanner Enhancement
New Horse Maintenance Scanner Enhancement

A new enhancement has been made to the Horse Maintenance scanner which will allow for easier retrieval of horses. In conjunction with the Bar Code Scanner, horses can be search by Registration Number. Note: If you do not have a bar code scanner, horses can still be searched by manually entering the Registration Number that is printed on the foal certificate.

Using a Bar Code Scanner will give you the ability to scan the horse information directly from the Foal Certificate. A Breed type drop down has been added above the 'Horse' field to assist in searching for the appropriate horse's name and Registration Number.



If you have any questions or concerns regarding this enhancement, please contact us via email, fax or phone as listed below.


Please feel free to contact our technical support team via email at techsupport@incompass-solutions.com or by phone at (800) 625-4664, press 3, if you have any questions or concerns regarding these changes.




 09/02/08 - MeadCoScriptX License
The RTO system currently uses an ActiveXControl titled "MeadCoSciptX" within the printing functions of some applications. This control is used in the printing of entry blanks, statements and checks. The current license for this control will expire on September 17, 2008. We have scheduled the date of Monday, September 8th, 2008 to implement our new five year license. Beginning Monday morning, all users will receive a prompt to install the new MeadCo ScriptX certificate. Until the new certificate is installed, entries, checks, statements and other various reports will not print. Please notify all RTO Racing and HB users at your facility and contact your IT department this week regarding the installation of this new license.



NOTE: All IT departments should be notified of the installation of the new license. Most pc's will require Administrator privileges to install the MeadCo Certificate. Depending on the infrastructure at the facility some IT departments may also have to clear the cache on firewalls or PC's.

If you have any questions or concerns regarding the MeadCo certificate, please contact us as soon as possible.





Please feel free to contact our technical support team via email at techsupport@incompass-solutions.com or by phone at (800) 625-4664, press 3, if you have any questions or concerns regarding these changes.




 08/19/08 - Enhancement for Horsemen Contact Information
Enhancement for Horsemen Contact Information

InCompass has added new enhancements to the Horsemen Maintenance screen allowing you easy access to view and maintain horsemen contact information. The contact information will now be displayed on the first tab of the screen. The current address, phone number and email address that have been denoted as the "Primary" and "Active" selections will be displayed on this screen. To maintain the information "browse" buttons have been added to the left of the information. Clicking this button will open a popup box that will display all "Global" and "Local" addresses, phone numbers or email addresses. Information in the "Local" grid can be added, edited, or deleted. Information in the "Global" grid will show the information as display-only from other tracks.

Screen shot of Tab 1 in Horsemen Maintenance



Screen shot of using browse button for Phone Number


These new enhancements will be placed into production 6:00 AM and 7:00 AM EDT Wednesday, August 20th. If at all possible please refrain accessing the horsemen maintenance screen between this time as the implementation may cause erratic results during this time.

If you have any questions or concerns regarding these enhancements, please contact us via email, fax or phone as listed below.


Please feel free to contact our technical support team via email at techsupport@incompass-solutions.com or by phone at (800) 625-4664, press 3, if you have any questions or concerns regarding these changes.




 08/14/08 - Harness File Notification Update
Harness File Notification Update

As you are aware, we receive harness track information occasionally multiple times for the same card. When these tracks submit multiple files for the same day this causes problems in identifying which file is the 'correct' file. These files are provided to our data provider and reposted without any notification to our customers nor to the InCompass staff. To eleviate the problem this is causing for our customers, we have implemented a new notification that will be posted when multiple files are received for a track that was previously posted to Simo-Central. The notification will be emailed and posted to the Corrections/Update page on Simo-Central stating "Attention! The {track} file for {date} has been rebuilt and reposted. No further information is available". We hope this will help better inform our customers of new files that are received for harness tracks.



If you have any questions or concerns regarding these enhancements, please contact us via email, fax or phone as listed below.

Please feel free to contact our technical support team via email at techsupport@incompass-solutions.com or by phone at (800) 625-4664, press 3, if you have any questions or concerns regarding these changes.




 08/07/08 - Quarter Horse Past Performance Line Enhancement
Quarter Horse Past Performance Line Enhancement

Effective today InCompass Solutions has made two enhancements to the Quarter Horse Past Performance lines.

o Wind Speed. We are now including the wind speed as a superscripted number next to the wind direction.
o Equibase Speed Figure. The official Equibase Speed Figure has been added to all Quarter Horse lines. The AQHA Speed Index will now appear to the left of the Speed Figure.

The Equibase Speed Figure is a normalization of finishing times across all tracks and distances and is an indication of how fast a horse ran in a particular race. While rather complex, the calculation combines the raw time, inter-track variant, (differences between size, shape and composition of tracks), and the daily-track variant.



If you have any questions or concerns regarding this enhancement, please contact us via email, fax or phone as listed below.


Please feel free to contact our technical support team via email at techsupport@incompass-solutions.com or by phone at (800) 625-4664, press 3, if you have any questions or concerns regarding these changes.




 07/07/08 - Horse Scanning By Age

Horse Scanning By Age

There has been a growing need to view older horses within the RTO system. InCompass has recognized this need and implemented a new enhancement to the Horse Scanner. This new option will allow you to select to scan horses up to 20 years old. Currently the upper limit is 14 years old, this will remain the default and the horse scanner will continue to work as it has in the past, but if you need to expand that range simply select the radio button "Up to 20".




If you have any questions or concerns regarding this enhancement, please contact us via email, fax or phone as listed below.


Please feel free to contact our technical support team via email at techsupport@incompass-solutions.com or by phone at (800) 625-4664, press 3, if you have any questions or concerns regarding these changes.




 06/17/08 - Horse List Enhancements
Horse List Enhancements

InCompass has enhanced the Horse List screen with the capability to view the Track where the horse was added to the list, and also the ability to include a 'Reason' and 'Comment' on each type of list. The following screen shows the horse is on the NYRA Bleeder's List, and was placed on this list at Aqueduct. A Reason was selected from the Reason list that can be setup and maintained by the Racing Secretary, and a default comment can be displayed. The comment can be overwritten, or modified by the user at any time.



To add 'Reasons' and 'Comments' to particular lists, a user with 'Racing Secretary' access can login and go to Admin Maint / Horse / Horse List Reasons. From there you can select the List Type and Add new reasons and/or comments.



If you have any questions or concerns regarding this enhancement, please contact us via email, fax or phone as listed below.




Please feel free to contact our technical support team via email at techsupport@incompass-solutions.com or by phone at (800) 625-4664, press 3, if you have any questions or concerns regarding these changes.




 06/17/08 - Purse to be included on Maiden races in the Past Performance line
Purse to be included on Maiden races in the Past Performance line

InCompass will be making a change to the standard past performance line to include the purse the horse ran for in all Maiden races. A sample of the new pp line is shown below:



Effective July 1st, we will implement this change unless we are instructed not to do so by June 23rd, for your specific race track program.

If you have any questions or concerns regarding this enhancement, please contact us via email, fax or phone as listed below.


Please feel free to contact our technical support team via email at techsupport@incompass-solutions.com or by phone at (800) 625-4664, press 3, if you have any questions or concerns regarding these changes.




 05/13/08 - Foal Certificate Check In/Out Enhancement
Foal Certificate Check In/Out Enhancement

The Horse Maintenance screen has been enhanced to allow the user to keep track of dates and people who check in foal certificates similar to the way information is kept when horse papers are pulled.

Two new fields have been added to the Horse Maintenance screen entitled 'Date Checked In' and 'By Whom'. These fields are tied to the 'On Site' checkbox. If the 'On Site' box is checked, the two new fields will be active. The system will automatically default the current date in the 'Date Checked In' field. The person who checks in the papers should be documented into the 'By Whom' field.



A new 'Foal Certificate Checked In/Out' report has also been added to the Horse Reports menu. This report will display the activity of Foal papers that were checked in or out for a specific date range. A sample of the report follows:



For consistency we have pre=populated all date fields to May 11, 2008 for all foal certificates that are currently marked at your track as on file. If you have any questions or concerns regarding this enhancement, please contact us via email, fax or phone as listed below.


Please feel free to contact our technical support team via email at techsupport@incompass-solutions.com or by phone at (800) 625-4664, press 3, if you have any questions or concerns regarding these changes.




 04/08/08 - Previously Entered Horses Report
Previously Entered Horses Report

A new report enhancement entitled 'Previously Entered Horses Report' has been added to the system which will be useful for hustling additional horses into races. The report can be accessed from the Entries Report menu, or from the Rundown screen. The report will display horses that have entered into a similar race between a date range, the report will default to a 30 day range. The report will display the Status of the entry, such as Excluded, Scratched or Started, along with the Last Start Date and Last Workout Date. Below are examples of how the report can be accessed via the Rundown screen, and a sample of the report.





Track - This will be defaulted to the track the users is logged into. Other choices would be tracks in your association (ex: AQU, BEL, SAR).

From Date - The system will default the 'From Date' to 30 days back from entry date, or from the next entry date if report is run from the Entry Report Menu.

To Date - The 'To Date' will default to the entry date from the race clicked on from the rundown screen, or next entry date if report is run from the Entry Report menu.

Index - The Index code will default to the Index type from the race clicked on from the rundown screen. If run from the Entry Report Menu, the Index code will be blank, but all valid index codes are available from the dropdown menu.

Age - The Age field will default to the age from the race clicked on from the rundown screen. If run from the Entry Report Menu, the age field will be blank, but all valid ages are available from the dropdown menu.

Sex - The Sex field will default to the sex from the race clicked on from the rundown screen. If run from the Entry Report Menu, the sex field will be blank, but all valid sex codes are available from the dropdown menu.

Distance - The system will populate the distance with either 'Short', 'Intermediate' or 'Long' based on perimeters pre-defined for each track that matches the race clicked on from the rundown screen. If run from the Entry Report Menu, the distance field will be blank, but all valid distance ranges are available from the dropdown menu.

Surface - The Surface field will default to the surface from the race clicked on from the rundown screen. An additional option of 'both' will be available if the track has multiple surfaces. If run from the Entry Report Menu, the surface field will be blank, but all valid distance ranges are available from the dropdown menu.

A sample of the Previously Entered Horses report is shown below:



If you have any questions or concerns regarding this enhancement, please contact us via email, fax or phone as listed below.


Please feel free to contact our technical support team via email at techsupport@incompass-solutions.com or by phone at (800) 625-4664, press 3, if you have any questions or concerns regarding these changes.




 04/01/08 - Validation Available for Gate Workouts
Validation Available for Gate Workouts

A new validation has been added to the RTO system to check for gate workouts. If your track has a requirement that each horse have a least one gate workout within a certain length of time, please contact us and we would be happy to set this up for you.

A sample message the entry clerks would receive follows:

Warning: [HorseName] does not have any gate workouts in the last [xx] days.

If you have any questions or concerns regarding this enhancement, please contact us via email, fax or phone as listed below.


Please feel free to contact our technical support team via email at techsupport@incompass-solutions.com or by phone at (800) 625-4664, press 3, if you have any questions or concerns regarding these changes.




 03/27/08 - Enhanced Entry Report Available
Enhanced Entry Report Available

The Entry Report has been enhanced to include the horses Status on the card.


If the Race has not been drawn then the status for all horses will be
o Entered - Race has only been entered for and NOT DRAWN. Horses who have entered.

Race has been drawn but NOT charted as official.
o Overnight - Horses who are on the overnight but are not AE's in the draw table.
o AE - Horses who are on the overnight and ARE AE's in the draw table.
o Excluded - Horses who were excluded, ie they were entered but not drawn in.
o Scratched - Horses who are marked as scratched in the draw table.

Race has been drawn AND charted as official.
o Started - Race has been drawn and has been charted as official. Horses who actually started the race.
o Scratched - Horses who are marked as scratched in either the draw table or the start table.
- Excluded - Horses who were excluded, ie they were entered but not drawn in.





Please feel free to contact our technical support team via email at techsupport@incompass-solutions.com or by phone at (800) 625-4664, press 3, if you have any questions or concerns regarding these changes.




 03/26/08 - New Trainer Check In/Out Program
New Trainer Check In/Out Program

We are excited to announce a new feature to the RTO system that will greatly reduce the time needed to "enter papers" into the system. A new Trainer Check In/Out program has been added to the RTO system to enhance the trainer inventory process. The new Trainer Check In/Out process is located on the Horse menu line and can be use in conjunction with a bar code scanner to quickly check in/out papers. Note: If you do not have a bar code scanner, horses can be added manually.



This process is meant to manage the contents of a Trainer's folder within the racing office. Upon entering the screen you will scan for a trainer and a list of all horses he trains who have foal certificates "On File" will be listed.


For "Batch Processing" or checking in/out a group of foal certificates - Select the "Add-Batch" button:
The top of this screen will contain "Default Values" that you may set for the horses you will retrieve.
Foal Certificate - On Site or Pulled. If Pulled the Date and by Whom fields are available.
Preference Dates - Dirt or Turf dates can be assigned if applicable.
This data will be known as the 'Default Values' for this trainer during this In/Out process.



If using a Bar Code Scanner, you are now ready to scan the horse information from the Foal Certificate. Simply set the breed for the horse you will be searching and scan the bar code on the back of the foal certificate. The system will retrieve the horse record and set the default values you defined.
If manually entering horses, simply scan for the horse name or registration number as is normally done within the RTO system.

Various other fields of information about the horse can be updated on this screen as well, when you are finished simply press the 'Save' button to add the horse as either checked in or out depending on your default selections. The screen will refresh and you are ready for the next entry.

After all horses for this trainer have been updated, press the 'Exit' button to return to a grid displaying all horses for the trainer. If additional horses should be moved in or out, you can select from Batch or Single processing. Modifications to a specific horse can be done by highlighting and double-clicking on a horse listed in the grid.



Three reports are accessible from the Reports menu: Folder Report, Trainer Inventory List and Past Performances. Samples of all three are shown below.



Sample of the Folder Report: This will print an inventory of the horses for the trainer and may be attached to the folder:



Sample of the Trainer Inventory List:



Sample of Past Performances:



Please feel free to contact our technical support team via email at techsupport@incompass-solutions.com or by phone at (800) 625-4664, press 3, if you have any questions or concerns regarding these changes.




 03/17/08 - Commission License numbers and Expiration Dates
Commission License numbers and Expiration Dates

State Commission License numbers and expiration dates can now be tracked via the InCompass RTO System. Two new fields have been added to the Horsemen Maintenance screen entitled 'License #:' and 'Expires'. The License # field is a free form text box where the user can enter the horsemen's Commission License number. The Expires field will accept a date in the mm/dd/yyyy format.

License information will be shared via the normal "track sharing" rules already in place, (similar to tattoos and coggins dates). To view license numbers at other venues, press the 'Browse' button in front of the License # field. A grid will display 'Read-only' license information as available.



If you have any questions regarding this new functionality, please feel free to contact us.

Please feel free to contact our technical support team via email at techsupport@incompass-solutions.com or by phone at (800) 625-4664, press 3, if you have any questions or concerns regarding these changes.




 01/31/08 - Pre Race - Clone Last Exam and Scratch Check Box
Pre Race - Clone Last Exam and Scratch Check Box

The Pre Race Examination module now gives you the ability to clone a horse's previous examination record to the current exam record. A new button has been added below the examination grid entitled "Clone Previous Exam". Pressing this button will copy all detailed examination records from the exam detail portion of the screen. If the current examination detail is not blank, a message will prompt the user to clear the current exam and continue to copy the previous exam's data.

We have also added a new feature to allow the user to denote scratches for a particular examination / PP. The "Scratch" box has been added to the right of the Temperature box.




If you have any questions or concerns regarding these enhancements, please contact us via email, fax or phone as listed below.




Please feel free to contact our technical support team via email at techsupport@incompass-solutions.com or by phone at (800) 625-4664, press 3, if you have any questions or concerns regarding these changes.




 01/07/08 - Entry by Trainer Feature
Entry by Trainer Feature

With the new scanner in place, we are now able to expand upon this functionality by adding another feature to the Entry Maintenance process that many users have asked for. We are happy to announce that beginning Tuesday morning, January 8th a new 'Entry by Trainer' feature will be available for use in the Entry Maintenance screen. This functionality will be useful when tracking down those hard to spell horse names, or in some cases when the names are not even fully known.

This new functionality is completely optional. For those users you prefer to take entries the way they always have, press the key once more to bypass the Trainer field, and continue taking the entry by Horse name as usual.

To take entries by Trainer, enter the trainer name and select the trainer from scanner.



With the cursor now resting in the Horse field, press the key to view a list of all horses for the trainer selected above. The scanner will default to all horses with 'Foal Certs on file'. If you do not find the horse you are searching for you can expand your search to either "On Site" or "Started / Worked" in the last year.

Select the horse for the entry, and then continue on through the Entry screen as normal.




If you have any questions or concerns regarding these enhancements, please contact us via email, fax or phone as listed below.

Please feel free to contact our technical support team via email at techsupport@incompass-solutions.com or by phone at (800) 625-4664, press 3, if you have any questions or concerns regarding these changes.




 01/03/08 - Horseman's Activity Report
Horseman's Activity Report

A new Horsemen's Activity Report has been added to the system. The Horsemen's Activity report was created to allow you quick access to a horsmen's activity. The report can be accessed from either the Horsemen's Maintenance screen, or from the Horsemen's Report menu.

Horsemen Maintenance screen access:

When accessing the report from the Horsemen Maintenance screen, press the new 'Activity' button.


The following screen will be displayed:



The Date fields will be populated with the default meet dates, which can be modified as needed.
The Track grid will be pre-populated with your current Track or Association. Other track selections are available.
The Sort by options are as follows: Name, # of Wins, or Earnings
A sample of a report for a selected trainer is displayed below:



Horsemen Report Menu access:

The Horsemen's Activity Report can also be accessed from the Horsemen's Report Menu.



When accessing the Horsemen's Activity Report from the Horsemen's Report Menu, a report can be generated for an individual horsemen, (as from the Horsemen's Maintenance screen), but this screen will provide additional functionality.

The Date fields will be populated with the default meet dates, which can be modified as needed.
The Track grid will be pre-populated with your current Track or Association.
Horsemen Type: Choose from Owner, Trainer or Jockey
Display All: If this option is selected, the Track grid is not accessible, only default track selections are available.
Scan for specific Horsemen: If this option is selected, the Scan Name field will appear, and the track grid will be accessible to choose other track selections.
The Sort by options are as follows: Name, # of Wins, or Earnings



If you have any questions or concerns regarding these enhancements, please contact us via email, fax or phone as listed below.

Please feel free to contact our technical support team via email at techsupport@incompass-solutions.com or by phone at (800) 625-4664, press 3, if you have any questions or concerns regarding these changes.




  12/17/07 - Scanner Enhancements

Enhancements have been made to the Horse and Horsemen Maintenance scanners which will allow for easier retrieval of horses and horsemen. Features include searching for horses by trainer, as well as Horses with Foal Certs on File, Horses on-site, or horses that have Started or Worked at your track during the last year.

Horse Maintenance Scanner
When searching for horses with the All Horses option selected, the scanner will function as it does presently. Here are details on the new enhancements when searching for horses:
o Foal Cert on file displays horses that are marked as having Foal Certificates on file at this track.
o On site displays horses that have been shipped in.
o Started/Worked Any Horses that have Started or Worked at this track within the last 365 days.
o Trainer If a trainer is selected from the scanner, the system will display all horses he is listed as training with Foal Certificates on file.
On site will display horses that this trainer has shipped in. Started/Worked will display horses this trainer has either started or worked within the last 365 days.

Horsemen Maintenance Scanner (by Trainers)
When searching for a trainer, the scanner will continue to work as before when the Search All selection is checked. New functionality has been added as follows:
o On Site (for trainers) will display only trainers who have been assigned to stalls.
o Started at track (for trainers) will display trainers who have started a horse at this track (or associated tracks) in the last year.
o Alphabetical links This feature will allow you to go directly to trainer names beginning with the letter selected.


Horsemen Maintenance Scanner (by Jockey)
When searching for a jockey, the scanner will continue to work as before when the Search All selection is checked. New functionality has been added as follows:
o On Site (for jockeys) only jockeys that have been designated as part of the track's Jockey Colony will be displayed. (see Jockey Colony details below).
o Started at track this option will display only jockeys who have started a horse at this track (or associated tracks) in the last year.
o Alphabetical links This feature will allow you to go directly to jockey names beginning with the letter selected.


Jockey Colony Maintenance
A new Jockey Colony screen has been added to the RTO Horsemen Maintenance Menu. This screen will be used to maintain a jockey colony consisting of all jockeys that have raced at this track or association (ie; AQU, BEL, SAR).
A grid will list all Jockey's currently assigned to the colony. To add a new jockey, search for the jockey and select the name from the scanner.
Add Jockey press the Add Jockey button to add this jockey to the colony.
Save Jockey press the Save Jockey button to save the current list of jockey's.
Clear The clear button will clear any text entered in the Jockey text box.
Delete Jockey To delete any Jockey from the list, select the jockey in the Colony list and double click the name to populate the Jockey text box. The Delete Jockey button will become active at that point. If you wish to remove the jockey from the colony, press the Delete Jockey button.

Horsemen Maintenance screen for Jockey's in the Colony
A new Jockey Colony checkbox has been added to the Jockey Horsemen Maintenance screen to indicate whether a jockey is part of the Jockey Colony.  

 Please feel free to contact our technical support team via email at techsupport@incompass-solutions.com or by phone at (800) 625-4664, press 3, if you have any questions or concerns regarding these changes.

  11/29/07 - New Trainer In Today

A new Trainer Intoday sheet has been developed which displays trainers alphabetically with each of their horses listed underneath the trainer's name along with the Race number and post position number.

This new version can replace your current Intoday sheet which prints out after the Overnight is generated, or it can be included as an additional page to your existing Intoday report. As most tracks have a custom Overnight report, a one hour charge would be required for implementation. If you would like to have this enhancement installed, please let us know by contacting us via email, fax or phone.  

 Please feel free to contact our technical support team via email at techsupport@incompass-solutions.com or by phone at (800) 625-4664, press 3, if you have any questions or concerns regarding these changes.

  11/7/07 - Ship In/Out Enhancements

The Ship In/Out menu has been enhanced to display the horse information as entered in Horse Maintenance. The Pedigree, Coggins Date and Foal Certificate information will now display on the horse screen. InCompass can configure your system so the information on the horse screen can be edited and will update Horse Maintenance. If you do not choose to update Horse Maintenance from this screen, the horse information will be read-only and the Update Horse button will be disabled. Please contact us if you would like the Update Horse button enabled.

The horse records screen where you add the ship transaction has also been enhanced to display the Pedigree information.

The Shipped Transaction Listing Report has been enhanced to display the breed type of the horse.  

 Please feel free to contact our technical support team via email at techsupport@incompass-solutions.com or by phone at (800) 625-4664, press 3, if you have any questions or concerns regarding these changes.

  04/24/07 - Enhancement to Entry Maintenance Screen

The Entry Maintenance screen has been modified to enhance the eligibility of statebred horses. If a horse is statebred, the state eligibility will be listed in red, bold italics. 

 Please feel free to contact our technical support team via email at techsupport@incompass-solutions.com or by phone at (800) 625-4664, press 3, if you have any questions or concerns regarding these changes.

  04/23/07 - Enhancement to Rundown Screen

The Rundown screen has been enhanced with the capability of sorting the data by Owner, Trainer or Jockey. By default, the data will appear sorted by trainer name. To sort by any of the horsemen categories, press the column heading name. 

 Please feel free to contact our technical support team via email at techsupport@incompass-solutions.com or by phone at (800) 625-4664, press 3, if you have any questions or concerns regarding these changes.

  03/28/07 - Charts for Scratched Horses Via Drill Down

An enhancement has been made to the way foreign past performance lines display on your program. If a horse has a foreign pp line, the post position will now display between the Timeform rating number and the finish position. 

 Please feel free to contact our technical support team via email at techsupport@incompass-solutions.com or by phone at (800) 625-4664, press 3, if you have any questions or concerns regarding these changes.

  03/20/07 - Foreign PP Line Enhancement

An enhancement has been made to the Rundown Screen so now you can link to charts for horses that were scratched out of the race as well as horses that ran in the race. Step-by-step instructions on how to view a chart via the Rundown screen follows:

While viewing the Rundown Screen, Right click the progress bar of a race. Select "Horses" from the menu.

To view details, select a horse by double-clicking the horse's name.

Past Performance details will be displayed for the selected horse. To see details on a specific race, press the "Chart" link in the right-hand column.

When the Chart is displayed, links to other runners in the race are available. The new enhancement now includes links to Scratched horses.

 

 Please feel free to contact our technical support team via email at techsupport@incompass-solutions.com or by phone at (800) 625-4664, press 3, if you have any questions or concerns regarding these changes.

  01/30/07 - New Font for RTO Menus

RTO currently supports 800x600 screen resolution which limits the size we can expand the Main Menu. Therefore, we have made a change to the font on the Main Menu. The new font will allow us to add menu options in the future without having to remove other menu options. 

 Please feel free to contact our technical support team via email at techsupport@incompass-solutions.com or by phone at (800) 625-4664, press 3, if you have any questions or concerns regarding these changes.

  01/17/07 - Cond Book Template / Multiple Years

For those of you using the Condition Book Template, you'll be glad to hear about a new feature.  We have added the ability for "multiple years" to be input into the Conditions and Allowance portion of the Template and populated in the Driver screen.  Currently, you can put in "CY" or "LY" in the year fields of the Template and the Driver will populate with the current year or the last year.  We have expanded this to include "LY-CY".  This will populate with the last year dash current year.  Example:  "LY-CY" would expand out to 2006-2007.  

If you have any questions or comments we would like to hear from you. Please feel free to contact our technical support team via email at techsupport@incompass-solutions.com or by phone at (800) 625-4664, press 3.

  11/07/06 - Stall Apps

A change has been made to the Stall App program to assist you when re-assigning a horse from one trainer to another.  Previously when re-assigning a horse, a warning message was given that the horse was already assigned to another trainer.  You could not continue adding the horse to a new trainer until it was removed from the old trainer's Stall App list.  To make this process more fluid, we will continue to display a message containing the name of the trainer the horse is currently assigned to, and we'll also ask if you want to reassign the horse to the new trainer.  If you answer 'Yes', the system will remove the horse from the old trainer's Stall App list and assign it to the new trainer.

If you have any questions or comments we would like to hear from you. Please feel free to contact our technical support team via email at techsupport@incompass-solutions.com or by phone at (800) 625-4664, press 3.

  09/28/06 - Schedule Maintenance Enhancement

The Schedule menu has been re-designed and now is easier for you to edit your daily race schedule.  This menu should be used for any minor, last minute changes to your schedule.  For major changes to your racing schedule, please continue to report these to Equibase Company at (800) 333-2211. 

To Edit your schedule, go to the monthly calendar, and click on the race date to be modified.

This screen now displays the Entry and Scratch Dates, along with post times for each race for an entire day.

Data in any of these fields can be edited, as well as adding or removing races for the day. 

To change the post time of a race, edit the hour, minutes, AM or PM.

To delete a race, place a check mark in the checkbox proceeding race number.  Next press the 'Delete Race' button.  The system will ask you to confirm the deletion of that race.

To add  additional races to the day, press the 'Add Race' button and enter the new race number and post time.

Press 'Save all changes' to update the data and exit the screen. 

The 'Cancel all changes' button will exit the screen without saving any changes.

Note:  A 'Post Time Validation' message will be displayed if the time between races is outside a range of 20 to 35 minutes.  Press 'No' to return to the Post Time screen so you can make adjustments to the post times.  Press 'Yes' to override the validation and leave the post times as entered.

If you have any questions or comments we would like to hear from you. Please feel free to contact our technical support team via email at techsupport@incompass-solutions.com or by phone at (800) 625-4664, press 3.

  09/19/06 - TRPB Tattoo Information
InCompass is proud to announce that in conjunction with the TRPB we are now able to offer our users access to TRPB tattoo information. The TRPB Tattoo numbers will be included on the Horse Maintenance Pedigree tab.  The TRPB Tattoo Number and Date Performed fields will appear as display only on the screen.  We have also added this information to the Horse ID Report available under the Programs->Report menu in RTO.

If you have any questions or comments we would like to hear from you. Please feel free to contact our technical support team via email at techsupport@incompass-solutions.com or by phone at (800) 625-4664, press 3.

  09/05/06 - Renumber Draws

A new program entitled 'Renum Draw' has been added to the Entries line on the RTO menu.  The Renum Draw screen will allow you to Renumber the order of your drawn races.    For instance, you could reverse the order of the first two races in the program.  Using the screenshot below as our example, here's the steps you would take:

 

  1. Move race 2 to a new race position, (race 14).  
  2. Move race one to the open position of race 2. 
  3. Move race 14 back to the position of race one.

To use the new program, enter the date of the race, and verify the Race Card.  In the Race# field, enter the number of the race you want to move.  In the New Race# field, enter the number of the new race position.  Press the 'Change Number' button to complete the move.  Note:  you cannot overwrite an existing race.  The system will only allow you to move a race to an open race position.

 

If you have any questions or comments we would like to hear from you. Please feel free to contact our technical support team via email at techsupport@incompass-solutions.com or by phone at (800) 625-4664, press 3.

 

  07/13/06 - Program Printing

A change to the Program Printing screen has been implemented which will reduce the amount of system resources required to generate program pages, we've modified the program printing screen with an option that will omit the calculation of statistics for the 'Draft' version only.

There is a new checkbox located next to the 'Final and Draft' radio buttons, entitled 'Show Stats.  The Show Stats checkbox will by default be unchecked when generating Draft programs.  As the majority of the time when generating proof copies, the main focus is to proof horses and horsemen, the meet and combo stats will be blank.  If you want to review the stats on your proof copy, simply add a check in the Show Stats checkbox, and the program will generate and display all the statistics.  As always, whenever you choose to print a 'Final' program, the system will include all statistics.

If you have any questions or comments we would like to hear from you. Please feel free to contact our technical support team via email at techsupport@incompass-solutions.com or by phone at (800) 625-4664, press 3.

 

  07/03/06 - Rundown Enhancement

Enhancements are available to the Rundown screen that will display the sex, age, distance and surface of each race.  And if there are more than 22 races available for one day, the system will automatically scroll down to the second page after 20 seconds.  As part of the changes to the Rundown screen, the 'running horses' were removed.  The addition of the sex, age, distance and surface is available for each track at a cost of one hour installation.  If you would like to have this enhancement installed, please let us know by contacting us via email, fax or phone. 

If you have any questions or comments we would like to hear from you. Please feel free to contact our technical support team via email at techsupport@incompass-solutions.com or by phone at (800) 625-4664, press 3.

  06/29/06 - Message System

Pursuant of our goal to continually strive to improve our communication with all InCompass users, we have implemented a Message Notification System into the RTO system.  The new Message Center will allow us to expediently notify all users of recent enhancements or system notifications in a timely manner.  

 On the main InCompass screen, you will see the Message Center displayed at the top of the screen.  We will use the Message Notification System to send messages to individual users, or broadcast system wide messages to all RTO users.  

If a message is marked urgent, you will be taken directly to the Message Center when you login.  (See example below:)

After reviewing the message, press 'Exit' to return to the RTO Menu.

If you have any questions or comments we would like to hear from you. Please feel free to contact our technical support team via email at techsupport@incompass-solutions.com or by phone at (800) 625-4664, press 3.

  05/22/06 - Equipment Change Additions of Shadow Rolls
A new equipment type of 'Shadow Roll' has been added to the InCompass RTO system.  It can be selected at the time of Entry from the Entry Maintenance screen.  The Equipment changes will print at the bottom of your program pages similar to the way Blinkers On, or Blinkers Off currently appear. 

If you have any questions or comments we would like to hear from you. Please feel free to contact our technical support team via email at techsupport@incompass-solutions.com or by phone at (800) 625-4664, press 3.

  05/21/06 - Condition Book Report Break Page Enhancement

We've changed the way the system breaks to a new page on the Condition Book Report.  To simplify how to specify where the breaks should be, you can now enter the number of races you want to appear on each page of the Condition Book. 

If you have any questions or comments we would like to hear from you. Please feel free to contact our technical support team via email at techsupport@incompass-solutions.com or by phone at (800) 625-4664, press 3.

  05/11/06 - Charts Generation from Horse Maintenance
InCompass has implemented a new feature located in the Horse Maintenance Screen.  You will now have the ability to print all charts for a particular horse at once.  When you select the Chart option, the Begin and End Dates will default to the first start and the last start of the horse.  You can then View/Print to have the Charts generated on screen.   

If you have any questions or comments we would like to hear from you. Please feel free to contact our technical support team via email at techsupport@incompass-solutions.com or by phone at (800) 625-4664, press 3.

  04/13/06 - Condition Book Report to Web Enhancements
We have made a modification to the Condition Book Report screen. In order to send the Final Copy of your condition book to McWeb, you will need to select "Final Copy" and check the "Release to Web?" box.  Once both of these to fields are marked the condition book will generate on your screen, as well as generate in McWeb.

If you have any questions or comments we would like to hear from you. Please feel free to contact our technical support team via email at techsupport@incompass-solutions.com or by phone at (800) 625-4664, press 3.

  03/29/06 -Clear Stall Information
An enhancement has been added to the system for use in clearing Stall information.  The new processes will allow you to clear Stall data from the system in one fell swoop as opposed to clearing the data one trainer or barn at a time.   These new clearing processes are available to user with Racing Secretary access.  The screen is located under Admin Maint / Track / Clear Stall Apps/Allocations/Assignments.  Select the item(s) to be cleared and press the Update button.

If you have any questions or comments we would like to hear from you. Please feel free to contact our technical support team via email at techsupport@incompass-solutions.com or by phone at (800) 625-4664, press 3.

  03/28/06 -Entry/Draw Validation for works or starts

A new Validation is available to alert the user if a horse has not raced or had a workout within (xx) days.   This validation is available for both the Entry Maintenance and Draw Maintenance screens.  If you would like to have this validation added for your facility, please respond to this email with the following information, and we will activate the new validation for you:

 Active for Entry screen?

Active for Draw screen?

Number of days back you want to validate.  Example 30 days, or 60 days, etc.

If you have any questions or comments we would like to hear from you. Please feel free to contact our technical support team via email at techsupport@incompass-solutions.com or by phone at (800) 625-4664, press 3.


  03/27/06 -Horses on Grounds Report Enhancement
We recently implemented an enhancement to the 'Horses On Grounds By Trainer' report.  You now have the option to include past performance data for each horse.  If past performances are desired, enter the number of pp's you'd like to receive in the 'Max PPs / Horse' field.   To generate a copy of the report without past performances, leave this field blank.

If you have any questions or comments we would like to hear from you. Please feel free to contact our technical support team via email at techsupport@incompass-solutions.com or by phone at (800) 625-4664, press 3.


  02/07/06 - Ship In/Out Enhancement
For our customers using the Ship In/Out process, we've added a new option regarding how trainer information is updated in your horse inventory.

Previously when a horse went through the Ship In/Out process, the Trainer name was always updated in the Horse Maintenance screen. We have now added the ability to specify whether this information should be updated on the horse in the Horse Maintenance screen or not. This feature has always been available for owners, and now it is available for trainers.

If you would like to eliminate Trainer updates on horses via the Ship In/Out process, please contact our technical support team via email at techsupport@incompass-solutions.com or by phone at (800) 625-4664, press 3.



  01/09/06 - New Estimate Option
InCompass has added a third Estimate Type under the 'Not Considered' (Tab 4), in the Condition Book.  Previously there were two Estimate Types; in Eligibility; or in Allowances.  Now you can also select the combination of 'in Eligibility And in Allowances. If you would be interested in having this new Estimate Type for your track, please let us know so we can make it available for you.

If you have any questions or comments we would like to hear from you. Please feel free to contact our technical support team via email at techsupport@incompass-solutions.com or by phone at (800) 625-4664, press 3.

  01/03/06 - Condition Book Template Enhancement
For those of you using the new Condition Book Template and Driver programs, you'll be glad to hear about a new feature we've added. You can now edit the Template Codes to create your own naming schemes or use it to re-order codes you already have in place.

If you have any questions or comments we would like to hear from you. Please feel free to contact our technical support team via email at techsupport@incompass-solutions.com or by phone at (800) 625-4664, press 3.


  12/30/05 - Purse Table Enhancement
For those of you using the new Condition Book Templates, a 'Delete' button has been added to the Condition Book Purse Maintenance table. This table can be accessed from the Admin Maint / Condition Book Template menu. Currently all Age/Sex options were placed in the table. If there are any Age/Sex combinations that you will not be using, you now have the ability to delete that row from the screen.

If you have any questions or comments we would like to hear from you. Please feel free to contact our technical support team via email at techsupport@incompass-solutions.com or by phone at (800) 625-4664, press 3.


  12/05/05 - Implementation of new Meet Startup Process
In the past, each time a new meet would begin, a phone call was placed to InCompass giving us details of certain data specific to your track that needed to be cleared, or set to a pre-determined value. An example would be to clear all foal papers on file, and set all preference dates to zero. This was a manual process that required unique coding by our programmers. We now have the capability to create a specific 'Meet Startup Process' for each track, which can be activated by you, instead of scheduling the job with us.

As each track contacts us regarding their preparations for their upcoming meet, instead of manually performing your requests, we are creating a process specifically for your track. The new Meet Startup Process will be added to the Racing Secretaries menu, so you can schedule this process to run automatically.

If you have any questions or comments we would like to hear from you. Please feel free to contact our technical support team via email at techsupport@incompass-solutions.com or by phone at (800) 625-4664, press 3.


  12/02/05 - Micochip Enhancement
Several states are starting to explore the use of Microchip technology to track and assist in the identification of horses. With this additional information available to Racing Secretaries, Horse ID personnel, and Veterinarians, they now have a way to enter microchip numbers on horses in the RTO Racing System.

The Ship In/Out process has been enhanced to store microchip data on each horse. Once the microchip number has been added to the horse, users will be able to reference the horse via the microchip number. Without knowing the horses' name, you can enter the microchip number and retrieve the horses' information as well as utilization within the Ship In/Out module in the RTO system.

If you have any questions or comments we would like to hear from you. Please feel free to contact our technical support team via email at techsupport@incompass-solutions.com or by phone at (800) 625-4664, press 3.


  12/01/05 - New Post Time Validations
To help notify the user about possible Post Time errors when changes are made to the Schedule, we've added a new Post Time Validation. The system will notify you of a problem when there is less than 10 minutes between the post times for each race. If this message should appear, go to the last post time of the day, and work backwards to enter the post time changes for each race.

If you have any questions or comments we would like to hear from you. Please feel free to contact our technical support team via email at techsupport@incompass-solutions.com or by phone at (800) 625-4664, press 3.


  08/15/05 - Same Owner/Trainer Entry Validation
InCompass has created a new validation regarding coupled entries. We now have the ability to send an alert to the user if either identical owners or trainers are entered into the same race but are not coupled.

If you would like for your racing office staff to receive this notification, please feel free to contact our technical support team via email at techsupport@incompass-solutions.com or by phone at (800) 625-4664, press 3.


  06/16/05 - InCompass Adds "Formerly Raced As ..."
An enhancement has been added to the InCompass RTO System pertaining to horses that have raced under a different name, and are now entering to run under a new name. When a horse with racing history has been issued a new name by The Jockey Club Registry, it is typical practice for the previous name of the horse be published in the program for the horse's next three starts. This is known as 'Formerly Raced As'.
As a service to you, the RTO System will automatically add the notice in the program comment section that prints at the bottom of your program. If additional program comments have already been added for that day, the 'Formerly Raced As' information will append to the end of the existing comments. The data will appear as: 'New Horse Name' formerly raced as 'Old Horse Name'

If you have any questions or comments we would like to hear from you. Please feel free to contact our technical support team via email at techsupport@incompass-solutions.com or by phone at (800) 625-4664, press 3.


  06/09/05 - InCompass adds simulcast designation in live program
InCompass has added a feature to the RTO System which will allow a track to designate simulcast races in their Live program. When drawing races into your live program card, you can now assign a simulcast race as part of your public offering. The simulcast race will be designated in the Overnight Sheet and the Program pages. This new functionality will allow your race card to be offered on Simo-Central with the simulcast races included with your live races.

If you have any questions or comments we would like to hear from you. Please feel free to contact our technical support team via email at techsupport@incompass-solutions.com or by phone at (800) 625-4664, press 3.


  02/28/05 - InCompass Enhances Condition Book Index Report
InCompass has implemented an enhancement to the Condition Book Index screen, (under the Condition Book Reports menu option). This enhancement features the ability to print a Condition Book Index based on the State Restriction Types setup for your facility. If you wish to limit your report to state bred only races, then simply select the appropriate value in the drop down box. And as a convenience, the Condition Book Index sort screen, is now included on the Report generation screen, for ease in sorting the order of the condition races that appear on the index.

If you have any questions or comments we would like to hear from you. Please feel free to contact our technical support team via email at techsupport@incompass-solutions.com or by phone at (800) 625-4664, press 3.


  01/19/05 - InCompass Adds On-Line Racing Documentation
InCompass is proud to announce the first release of our online help documentation for the Race Track Operation System.

A new menu item (Help) has been added to the LINKS menu in the RTO system. Help provides online documentation designed to answer basic questions concerning the use of the RTO system. This feature will give our experienced users another resource for quickly finding answers to questions, and will also serve to help new users become familiar with the RTO system.

We invite you to use this new feature as your first point of reference the next time you need a quick answer to a question. As always, our Customer Support Staff is available to offer any assistance you may need. If you have any questions or comments we would like to hear from you. Please feel free to contact our technical support team via email at techsupport@incompass-solutions.com or by phone at (800) 625-4664, press 3.


  12/07/04 - InCompass Modifies In Today Medication Report
The In Today Medication Report found under the Entry Report menu, has been renamed to the In Today Report. The In Today Report still has the same capabilities as the In Today Medication Report, but will now include a new option for Ship Ins. If the Ship/In checkbox is selected, a 'Horse Arrival Log' will be created for use by the Stable Gate. This new report will include the Trainer and Horse name of any Trainer that is NOT assigned to a barn at your local facility.

If you have any questions or comments we would like to hear from you. Please feel free to contact our technical support team via email at techsupport@incompass-solutions.com or by phone at (800) 625-4664, press 3.


  12/06/04 - InCompass Reminder On Off Races Report
We've received several calls and emails regarding horse names missing from this report. Just a friendly reminder: You must check the 'Show Horse Name' checkbox to include the Horse names on this report.

If you have any questions or comments we would like to hear from you. Please feel free to contact our technical support team via email at techsupport@incompass-solutions.com or by phone at (800) 625-4664, press 3.


  09/30/04 - InCompass Adds Ability To Cross Enter Horses
The Entry Process has been modified where you can now cross enter a horse in more than one race. This feature is in addition to the ability to "if" a horse into another race. When you cross enter a horse, you will receive a validation stating that the horse is already entered into Condition (X) for that particular day.

If you have any questions or comments we would like to hear from you. Please feel free to contact our technical support team via email at techsupport@incompass-solutions.com or by phone at (800) 625-4664, press 3.

  09/28/04 - InCompass Modifies Condition Book Artificial Intelligence
We have modified the Artificial Intelligence (or AI) for the condition book. This modification was made system wide. The AI will remember the way a race was "last" written.

If you have any questions or comments we would like to hear from you. Please feel free to contact our technical support team via email at techsupport@incompass-solutions.com or by phone at (800) 625-4664, press 3.

  09/21/04 - InCompass Adds Tattoo Validation
We have added a validation to Horse Maintenance to warn if the tattoo number entered is incorrect and does not match the year of birth. The validation will state "Warning: The tattoo supplied does not agree with the registration number for this horse. Do you wish to override"? You may click "Yes" or "No".

If you have any questions or comments we would like to hear from you. Please feel free to contact our technical support team via email at techsupport@incompass-solutions.com or by phone at (800) 625-4664, press 3.



 


Home | About InCompass | InCompass Financial ServicesTM | Our Products | Tech Support
... from the Support Desk | Simo-Central | Contact Us | Site Map | The Jockey Club
Copyright © 2017 InCompass. All rights reserved.